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FAQ

FAQ

  • If you did not receive your email verification link after registering for an account, please check your Spam/Junk mailbox. If you have already done so, please try to sign up again with the same email address and password. Another email verification link will be sent to your inbox again.

    We also recommend you to try signing up with your social media account. Instead of manually typing your email address and password, please click on any of the appropriate social media icons located at the bottom of the signup button. You will automatically have an account created for you.

    If you do not wish to use your social media account, please contact our 1:1 Customer Service and the team will assist you in changing your social media account to a regular email account.
  • Yes, we are a legal site.

    All of the content put up on our site is copyrighted and we have
    been given permission to publish the work(s) by the artists.

    All of the profits made on Toomics are shared with the artists with
    whom we have direct contracts to publish the comic on our platform.

    In other words, by using Toomics, you are thanking the artists and
    allowing them to continue making great stories!
  • A password reset may not work if a special character was used:

    ! @ # $ % ^ & * ( )

    If any of the above special characters were used when changing or resetting a password,
    there is a high chance of the password not changing or getting reset.

    We recommend checking or changing your password to the standards found on Toomics.

    If this does not work, please contact us at the 1:1 Customer Service Center.
  • Yes, we are a legal site.

    All of the content put up on our site is copyrighted and we have
    been given permission to publish the work(s) by the artists.

    All of the profits made on Toomics are shared with the artists with
    whom we have direct contracts to publish the comic on our platform.

    In other words, by using Toomics, you are thanking the artists and
    allowing them to continue making great stories!
  • Our Toomics services for Korean, Chinese, Taiwanese, English..and other languages are all different.

    The content we publish is the same, however, the services we provide are different.
    Therefore, a VIP Membership bought on one language site, will not work on
    other language sites.

    For example, if you wish to read Toomics' English comics, you must make the purchase on the English site.
  • In order to access all of our webtoon series, you will be required to make an account on Toomics.

    Creating an account is free of charge.
    Subscribing to our VIP Membership service is not necessary, but having an account will provide more limited access to our contents.
  • You would first need an account to be able to keep track of
    the webtoon(s) you have previously read so far.

    On the upper left corner of the screen, there is an icon [MY]
    where you can view your account information.

    Click [Recently Read]
    to view your reading history and pick up from where you left off.

    If you have a list of selections you enjoy, we would recommend you to add them onto your [Favorites]. You will find a white heart button beside
    the chosen webtoon series. Once the button is pressed, your webtoon series will be then added to your [Favorites].
  • On the episodes list of the webtoon of your choice, click the red [First episode for free] button for access to the first episode.
  • You can sign up for a free account on our main website.
    If you look on the upper right part of our page there is a [Sign up] button.

    If you are signing up through your mobile device, there is an icon on the left upper
    part of your screen where you can view the menu. You can register
    through the [Sign up] icon.

    Make sure to agree to our Terms of Use and our Privacy Policy.

    You can also make an account through other social media accounts
    such as Facebook, Google, Yahoo, Line, and Twitter.

    Please be aware that signing in with your social media account is different from signing in with
    a regular account (email).

    If you made an account through our social media options, please sign in by clicking any of the appropriate icons
    in the [Sign in] screen.
  • The first episode of our webtoon series are available to read for free.
    In order to read the following episodes, you will have to sign up for an account.
    Further episodes will be released regularly.

    You will also notice that we have a VIP Membership available on our site.
    With a VIP Membership, you'll have unlimited access to all of our webtoons without restrictions.
  • Our working hours are based on Korea Standard Time (GMT+9).

    Mondays ~ Thursdays: 10:00 - 19:00
    Fridays: 10:00 - 17:00

    Our Customer Service team does not work on the weekend or on Korean holidays.
    We do not currently have a Customer Service number, so please send us your questions
    through our 1:1 Customer Service option.