FAQ

FAQ

• Service problems
• Payment/refunds
• Content
• APP/PC
• Membership

• Why is the adult content censored? Is there any way I can deactivate it?

  Unfortunately, there are no options to remove the censorship in our series :(
  
  This is done in accordance with the obscenity laws of various countries, and also in compliance with our contracts with our payment providers.

• Are Toomics contents licensed for overseas publication, and am I supporting the creators by subscribing?

  Yes! We have directly contracted with our webtoon artists for not only the south Korean market, but our foreign markets, too.
  Profits from all of our markets are split with these artists, so they can continue to make great stories!

• I found a mistranslated webtoon!

  We're so sorry about that! T_T
  
  Please let us know via our 1:1 Customer Service, and we'll look into it!

• I want to see the adult contents.

  You will need to verify your age before you can read our adult contents.
  Make sure to turn off the [Family safe] button or verify your age to read our adult webtoons!

• Why was an ongoing webtoon not updated?

  There may have been issues with the schedule on the writer or artist's end for the particular webtoon / episode.
  
  Please check if there is a notice on the webtoon episode list first.

• Are all Toomics contents protected under copyright law?

  Yes, all of our webtoons are under copyright law.
  Unauthorized use, sharing or duplication of our contents are prohibited may be punishable under copyright laws.
  
  By using our service, selling our contents for profit, or non-profitable purposes are not allowed.
  Accounts that go against our Terms of Use may be terminated.
  If your account is terminated, we will not compensate you for any remaining time on your VIP membership.

• Can I share a webtoon from Toomics via social media?

  Unfortunately, we've restricted users from sharing our webtoons via social media.
  All contents on Toomics are protected under copyright law.
  Any use, sharing, or duplication of any part of the contents without the authorization of the copyright holder or Toomics may be punishable
  by law under the relevant regulations governing copyright infringement and intellectual property.

• Will I be able to read all the webtoons with my VIP Membership?

  You can read VIP-Exclusive content with your VIP Membership. :)
  
  As long as you are still subscribed to our VIP Membership plan, you will have access to our VIP-Exclusive content.
  
  However, for content on the PLUS page, you will need to use coins to read the series.